Sonesta has grown from less than 50 properties to 1,200 hotels worldwide in just three years. To make decisions about staffing, technology, expansion, advertising, and training, they needed the data to know where to put their priorities and resources. Corporate teams use data about the properties to elevate the experience of event planners and rating high-quality employees. It guides day-to-day work and informs how the chain and the Cvent team support the hotels.
CHALLENGE
A quickly growing hotel brand needs to monitor performance and identify new areas of opportunity
SOLUTION
Enterprise Dashboard gives leadership a view of opportunities and highlights areas for increased profitability
RESULTS
Data provides a clear path for expansion and success across the brand portfolio
Cvent Passkey is the ultimate one-stop shop for meeting professionals.
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Wyndham Hotels and Resorts, with 22 brands and more than 8,900 hotels needed accurate and up-to-date information throughout the pandemic to make global decisions.
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