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  1. Case Studies

CORALTREE HOSPITALITY

Cvent Business Intelligence gives hotels the power to make informed staffing, advertising, and group business decisions

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99%

2022 response rate

227%

YOY increase in RFPs received

212%

YOY increase in RFPs awarded

CoralTree Hospitality manages 27 unique hotels across the United States. Their blend of urban hotels and luxury resorts all require different technology and advertising methods to draw the right planners to the properties. CoralTree relies on Cvent Business Intelligence dashboards to make informed decisions about advertising, staffing, and workflows. These insights help them to understand their position in the market and make intelligent moves to improve their revenue. 

We're actually doing a deep dive with almost all of our hotels, and we've engaged the Cvent team to really dive deeper into the metrics- the who and the how long it takes. Then we can go back and say, maybe we need a promo over here or a suggested ad over there to drive things differently. 

Candace Banning
Sales Operations and Intelligence
Products used:
CSN Advertising
Grow your group business
CSN Productivity Tools
Turn leads into business
CSN Business Intelligence
Transform your business
Cvent Transient
Win more corporate travel business
Cvent Event Management Platform
Explore our complete set of tools
Group Business Webpages
Build a beautiful event venue website
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CHALLENGES

Current market volatility requires in-depth understanding and quick decision making

SOLUTIONS

Putting Cvent technology to work to understand trends and make practical changes to support properties

RESULTS

Sales staff are set up for success with efficient technology at hand

Download case study
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Wyndham Hotels and Resorts, with 22 brands and more than 8,900 hotels needed accurate and up-to-date information throughout the pandemic to make global decisions.

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