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  1. Case Studies

RENAISSANCE RENO DOWNTOWN HOTEL & SPA

Inviting event planners to a new Reno experience in a community-focused hotel

Download case study
The Shore Hotel by the river at dusk, featuring trees, lights, and a vibrant sky.
11%

Increase in RFPs received

8%

Increase in received RFP value

94%

Of RFPs from Suggested Ads are new planner to the property

The Renaissance Reno Downtown Hotel & Spa is a unique property that stands out in Reno, Nevada. As one of only two non-gaming, non-smoking full-service hotels in the city, it offers 214 guest rooms and 13,000 square feet of flexible meeting space. The hotel uses Cvent’s Planner Navigator to connect with event professionals who value unique spaces and enjoy integrating local community experiences into their event programs. By using Cvent's advertising and prospecting tools, the hotel’s sales team builds relationships with planners searching for a distinctive venue in downtown Reno, emphasizing the comfort and exploration opportunities just outside its doors. Download the case study to learn more about how Planner Navigator helped the sales team connect with the right event professionals and turn those inquiries into booked business. 

For the planners that have booked or sourced here before, they may have an RFP out there that, for some reason, they didn't source us on. I can find those RFPs in Planner Navigator and reach out to them and see if they are interested in our hotel. Just to have another conversation is nice.

Danielle Kading
Assistant Director of Sales and Catering
Products used:
CSN Advertising
Grow your group business
Planner Navigator
Find the perfect planner
A living room with the Renaissance logo on the bottom left side of the image.

CHALLENGE

As one of the only non-gaming, non-smoking hotels in Reno, Nevada, they required a way to engage event planners who were searching for a unique experience

SOLUTION

CSN Advertising and Planner Navigator enabled the hotel to connect with the right planners and build profitable relationships

RESULTS

Engaging groups looking for a unique space where they can meet comfortably and experience the destination with robust outreach efforts 

Download case study
The grand lobby of the Barclay Hotel, with a chandelier, tables, and columns.

A luxury experience with customer-centric technology

Read case study
The Lake House on Canandaigua is a modern, bright, and airy house with a spacious living room.

Improving visibility and competing for luxury events and incentive groups

Read case study
Turning Stone Resort Casino's terrace with scenic views and sunset ambiance for a luxury experience.

Creating national visibility for a resort

Read case study
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