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  1. Case Studies

PARK PLAZA HOTEL GROUP

Using technology to expand their footprint and services despite macroeconomic challenges

Download case study
Video
 
15%

2022 conversion rate

236

Unique planner organistions submitting RFPs in 2022

1,397

Diagrams created in 2022

With fewer staff members to respond to RFPs and design events, Park Plaza Hotel Group on-boarded additional Cvent technology to fill the gaps. Despite compression and smaller staff, with tools like Response Automation and Planner Navigator, Park Plaza Hotel Group has reduced the time it takes to create proposals and interacted with more planners than ever before. 

Where we don't have as large a proactive sales team at the moment, the Group Business Webpage allows us to reach planners without being on sales missions or sending people overseas. 

Amy Russell, Meetings and Events Distribution Manager

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Products used:
CSN Advertising
Grow your group business
CSN Business Intelligence
Transform your business
Cvent Event Diagramming
Better events by design
Park Plaza Hotel, featuring modern architecture, lush landscaping, and a luxurious ambiance.

CHALLENGE

A smaller staff means less time for marketing outreach and tighter timelines for responding to RFPs

SOLUTION

Time-saving solutions allowing a larger reach and quicker responses entice planners to try Park Plaza hotels

RESULTS

Creating upscale experiences for event planners and guests that appear effortlessly perfect

Download case study
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