Cvent CONNECT EUROPE 2025 Virtual & In-Person Event Registration Terms & Conditions

These terms and conditions (these "Terms") govern Your registration for and participation in Cvent CONNECT Europe 2025 Virtual & In-Person Event (the "Event") and are an agreement between Cvent Europe Limited ("Cvent," "we," "us," or "our") and You. You represent to us that You are authorised to enter into these Terms.

You may only register for and attend the Event in accordance with these Terms. To register for the Event, You must complete the Event registration process. Sharing Your registration with another person(s) is a violation of the Code of Conduct and may result in Your access to or participation in the Event being terminated or revoked. FOR IN-PERSON ATTENDEES, YOU ARE SOLELY RESPONSIBLE FOR COMPLYING WITH ANY AND ALL NATIONAL OR LOCAL TRAVEL RESTRICTIONS OR REQUIREMENTS.

IDENTIFICATION REQUIREMENT
All in-person attendees must present a valid government-issued photo identification at the registration desk that matches the name on their registration. Cvent reserves the right to deny entry to the Event with no refund for failure to provide appropriate identification upon request.

CANCELLATION & SUBSTITUTION POLICY In-Person Registration Cancellation Terms:

  • CVENT MAY IN ITS SOLE DISCRETION CANCEL OR MODIFY (INCLUDING, BUT NOT LIMITED TO, EVENT DATES OR VENUE) THE IN-PERSON PROGRAMME FOR CVENT CONNECT EUROPE 2025. IF THE IN-PERSON PROGRAMME IS CANCELLED, YOU WILL RECEIVE A VIRTUAL REGISTRATION FOR CVENT CONNECT EUROPE 2025 AND A CREDIT THAT MAY BE APPLIED TO REGISTRATION FEES FOR CVENT CONNECT EUROPE 2026. YOU REMAIN SOLELY RESPONSIBLE FOR THE COSTS OF YOUR HOTEL AND TRAVEL RESERVATIONS, INCLUDING ANY APPLICABLE CANCELLATION CHARGES.
  • If You are not able to attend in person in London after registration, a full refund of Your pre-paid registration fee will be available provided You cancel Your registration in writing by no later than 11:59 PM BST, Monday, 15 September 2025. Your cancellation must be received by such deadline and sent in writing to cventconnecteurope@cvent.com. Notices of cancellation sent to any other recipient will not be valid or deemed accepted by Cvent. If You decide to cancel Your registration after this date for any reason, Your pre-paid registration fee will automatically be applied towards Your registration to Cvent CONNECT Europe 2026 (date remains TBD) and You will receive a Virtual registration to attend Cvent CONNECT Europe 2025 virtually.
  • Absent the foregoing, Your failure to attend the Event (whether in-person or virtually) shall not entitle You to receive any refund or credit.
  • Cancellation requests received after 11:59 PM BST, Monday, 15 September 2025 will not be eligible to receive a refund but Your pre-paid registration fee will automatically be applied towards Your registration for Cvent CONNECT Europe 2026.
  • The foregoing cancellation terms apply to Your registration and any add-on items You may have purchased in connection with Your registration for Cvent Connect Europe 2025, including Training workshops and Certifications.

 

TRAINING CAMP NO-SHOW POLICY
For attendees registered for training camps, failure to attend without proper cancellation notice by 11:59 PM BST, Monday, 15 September 2025 will result in a no-show fee of £100 per missed session. Cancellations must be sent in writing to cventconnecteurope@cvent.com. This fee is separate from and in addition to any registration fees paid and is non-refundable.

 

Virtual Registration Cancellation Terms

  • No refunds or credits will be available for cancellation of Virtual registration.

 

INFORMATION SHARING AND PARTNER OPT-IN 
By registering for the Event, You acknowledge that Your registration information may be shared with Event partners, including but not limited to MPI and other sponsors, subject to Your explicit consent during the registration process. You will have the option to opt-in to sharing Your information with specific partners during registration; and if You do, You may subsequently opt-out of such sharing. Each partner's use of Your information will be subject to their respective privacy policies.

 

AGE LIMITATION 
Attendees must be 18 years of age on the first day of the Event to attend this Event and all related events.

 

PHOTOGRAPHY, AUDIO AND VIDEO RECORDING 
By attending this Event, You acknowledge and agree that Cvent has the right to use, reproduce, broadcast, rebroadcast, or incorporate in any manner whatsoever, all or any portion of photographs and/or videos of You or Your participation in the Event (including Your name, occupation, and employer, and social media profiles if You choose to upload them in Your own discretion) for use in marketing materials and/or training materials and for internal use ("Materials"). You irrevocably, grant, transfer, and assign a nonexclusive, perpetual, worldwide, royalty free right and license to Cvent, if any, in and to the Materials and all copyrights in the Materials arising in any jurisdiction throughout the world, including the right to register and sue to enforce such copyrights against infringers. You understand that the Materials may be substantially edited, altered, rearranged or modified. To the maximum extent permitted by law, You hereby waive any moral rights You may have in the Materials.



LEAD RETRIEVAL 
By allowing Cvent to receive and display Your contact information throughout the Event, You are opting-in to receiving communications from Cvent, sponsors, exhibitors, and other attendees. You will be subject to Cvent's Privacy Policy and may opt-out from receiving such communications from Cvent.

 

INFORMATION 
Cvent may collect, manage and share Your information in accordance with Cvent's Privacy Policy (http://www.cvent.com/en/privacy-policy.shtml) and all applicable data privacy laws and regulations.
 

CODE OF CONDUCT 
We are committed to creating a safe environment that is inclusive and free from discrimination, regardless of race, religion, colour, national origin, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, or any other protected categories under applicable law.

All participants must abide by the following policy:

Expected Behaviour:

  • Be considerate of those around You.
  • Be respectful of others and viewpoints that may be different from Your own.
  • Be mindful of Your words and actions.

Unacceptable behaviours may include, but are not limited to:

  • Offensive or unwanted behaviour or language related to race, religion, colour, national origin, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, or any other protected categories under applicable law.
  • Visual harassment, such as sexual images or sexual language at the Event, including presentations and slide decks.
  • Intimidation or bullying, both online and/or in-person.
  • Sharing Your event registration or making event content available to a Cvent competitor.
  • Any other illegal activity not already covered above.
  • Sharing Your event registration with another person(s).
  • Failure to follow any of the rules or regulations of the event or instructions of the Event staff.

 

SECURITY AND SAFETY 
While Cvent implements reasonable measures designed to protect the security of the Event venue and those present at in attendance, Cvent cannot and does not guarantee the personal safety of Event attendees. Cvent's liability regarding any security incidents is limited as detailed in the Statement of Liability section. Attendees acknowledge that they attend the Event at their own risk and agree to follow any security protocols and emergency procedures as directed by Event staff or venue security.

Consequences of Unacceptable Behaviour: 
Unacceptable behaviour will not be tolerated and could result in debarment from current, and/or any future Cvent events. If a participant is seen engaging in unacceptable behaviour, Cvent may take any action they deem appropriate, up to and including expulsion from the Event without warning. If appropriate, local law enforcement may get involved.
 

Reporting Behaviour: 
If You are the subject of, or witness to any violations of these Terms and Condition, You can contact us by sending an email to events@cvent.com.

If necessary, Event staff are empowered to take appropriate actions that may include, but are not limited to, debarment from the Event and/or involving venue security or local law enforcement.

The Terms and Conditions may be revised at any time by Cvent and the terms are non-negotiable.

 

ADMITTANCE 
Cvent, at its sole discretion reserves the right to refuse or revoke admittance or access to or expel from the Event anyone for any lawful reason, including but not to anyone that is behaving in a manner that could be disruptive to the Event or any other attendee.


DISCLAIMER 
Cvent may provide You online access to and use of the Event via the Internet by use of an attendee-provided browser. You are solely responsible for obtaining and maintaining at its own expense, all equipment needed to access the Event, including but not limited to Internet access and adequate bandwidth.

USE OF OR CONNECTION TO THE INTERNET PROVIDES THE OPPORTUNITY FOR UNAUTHORISED THIRD PARTIES TO CIRCUMVENT SECURITY PRECAUTIONS AND ILLEGALLY GAIN ACCESS TO THE EVENT AND CUSTOMER DATA. ACCORDINGLY, CVENT CANNOT AND DOES NOT GUARANTEE THE PRIVACY, SECURITY OR AUTHENTICITY OF ANY INFORMATION TRANSMITTED OVER OR STORED IN ANY SYSTEM CONNECTED TO THE INTERNET.

 

ASSUMPTION OF RISK, ACKNOWLEDGEMENT AND WAIVER 
By registering to attend this Event and participating in Events held by Cvent, You hereby acknowledge, understand and agree that:

  • Cvent adheres to all applicable national and local health and safety requirements. Any health or safety precautions will be outlined in Cvent's FAQ as updated in Cvent's sole discretion.
  • You are fully aware that Your physical appearance at the Event Locations(s) and participation in the Event or any Event related activities carries with it certain inherent risks and You acknowledge and assume full responsibility for all such risks inherent in any type of physical activity, including the activities at the Event location(s). These risks include property damage, serious bodily injury, and/or death, including any injury, harm and loss caused by the negligence, fault or conduct of any kind on the part of the Released Parties.
  • In addition to these Terms, You have reviewed, acknowledged and agree to abide by Cvent's Event Guidelines, including all applicable health and safety laws, rules, regulations, and governmental recommendations.
  • Your attendance and participation in the Event is completely voluntary and that You are attending and participating in the Event of Your own free will and volition.
  • It is Your responsibility to ascertain any health conditions You may have that may make it inadvisable for You to participate in the Event or any Event related activity.


FORFEITURE OF INCENTIVES 
To the extent Cvent has provided You with incentives (i.e., free or discounted rooms, free or discounted registration fees, etc.) to attend the event and participate in appointments or meetings at the event and You fail to attend such appointment or meeting, Cvent reserves the right to charge and You agree to promptly pay Cvent for such discounts or incentives given.
 

STATEMENT OF LIABILITY 
Except where prohibited by applicable law, Cvent does not bear any legal liability or responsibility for the safety or health of any attendee participating in this Event. Cvent disclaims any liability for the acts of any outside entities related to this Event. Cvent reserves the right to cancel the Event without liability.

Each attendee shall be personally responsible for his/her behaviour. The organisers do not accept responsibility for the behaviour of any attendee or outside entity during the Event. Cvent shall not be liable for any delays or failure in performance or interruption of services resulting directly or indirectly from any cause or circumstance beyond the reasonable control of Cvent including but not limited to, acts of God, war, terrorism, failure of transportation, weather, accidents, fires, electrical failures, viruses or infectious diseases, strikes, labor disputes, postal delays, explosions, and government orders or regulations. Attendees at this Event agree to indemnify, defend, and hold harmless Cvent, its officers, directors and agents, against all claims arising out of actions or omissions of attendee at or in connection with this Event. To the maximum extent permitted by law, You (for Yourself, Your heirs, dependents, personal representatives, assigns, and anyone else who might make a claim on Your behalf or as a result of Your death or injury) hereby release Cvent, and their respective directors, officers, employees, contractors, representatives, agents, successors, and assigns (collectively, the "Released Parties"), from any and all claims, demands, causes of action, suits, damages, losses, debts, liabilities, costs and expenses (including without limitation reasonable legal fees and costs) that You may have now or in the future associated in any way with the Event or the materials. Except where prohibited by applicable law, Cvent disclaims any and all direct, special, consequential, incidental, punitive or other indirect damages of any kind whether alleged as a breach of contract or tortious conduct, including negligence, or based on any other cause of action. The laws of the England and Wales without giving effect to its conflict of law provisions, govern these Terms and any dispute of any sort that might arise between the parties. Any dispute must be litigated in the English courts located in London, England to whose exclusive jurisdiction the Parties hereby consent.

 

VENUE AND DATES 
The in-person Event will take place at InterContinental London - The O2 on 15-16 October 2025, with virtual components as specified in the Event programme.

Registering to attend this Event acknowledges acceptance of these Terms and provisions of registration.